This is my newly bought webcam when my Dell laptop was reformatted, the old webcam could not be downloaded because the software is missing. So I bought another webcam, hoping it would work but it did not function well to the dell laptop, the pixel was not fixed but when I tried it to other computer it worked very well. And so I bought a new Acer laptop, it is not because of the webcam but because the computer needs to be replaced already. Since the laptop I bought has a webcam ready, we were not able to use anymore the A4tech webcam. It is just here wandering on my desk, trying to catch my attention.